Terms & Conditions

General Provisions:

  • Membership and Services: Acceptance to Shangriballa retreats constitutes automatic membership upon payment of the first fee. Shangriballa clarifies that it neither manufactures nor sells any psychedelic substances, providing only a safe space for members’ use.
  • Age and Consent: Participation is limited to individuals over 18 who willingly participate in ceremonies.
  • Responsibility: Members are fully responsible for their actions and the substances consumed within the retreat setting.
  • By checking the box indicating agreement to these Terms and Conditions on the intake form, you electronically sign this agreement, which shall be legally binding as if originally executed in writing.

Conduct and Safety:

  • Behaviour: Disrespectful or unacceptable behaviour towards anyone on the premises will not be tolerated, with Shangriballa staff reserving the right to remove individuals based on their judgment.
  • Prohibited Items: Weapons and open fires are strictly prohibited. Designated smoking areas are available.
  • Theft and anti-social behaviour are not allowed.

Information and Health:

  • Intake Form: Accurate information on the Intake Form is crucial. Incorrect information may result in booking cancellation or refusal of access to ceremonies, and Shangriballa will not be liable for any harm arising from it.
  • All Intake forms must be completed by the participants only. Forms completed by a third party, friend or family will be rejected, and you can be refused the retreat.
  • Well-being: Members assume full responsibility for their well-being during their stay, including any harm caused by using Shangriballa facilities or treatments, including those at rented venues.
  • Loss and Theft: Shangriballa is not responsible for lost, stolen, or damaged personal belongings. Secure storage options are available upon request.
  • Media: Personal video footage is permitted but prohibited from online sharing without consent.
  • Medical Disclaimer: Shangriballa practitioners are not medical professionals and do not diagnose, offer health advice, treat illnesses, or prescribe medications. Complementary therapy is not a substitute for qualified medical care, and members are encouraged to seek professional help for any existing or future physical or mental health concerns.

Travel and Insurance:

  • Responsibility: Members are responsible for arranging travel to and from the retreat unless airport pickup is pre-arranged. They must ensure valid travel documents, visas, and travel insurance, including checking travel restrictions and required documentation.
  • Travel Insurance: Non-EU participants must procure travel/medical insurance for their stay.

Cancellation Policy:

  • Cancellation fees apply based on:
    • Up to Four weeks before 50% of the retreat cost
    • We don’t offer refunds after screening and acceptance to the retreat. (If you fail our screening process and paid a deposit before, you get a full refund)
    • Cancelling any time closer than four weeks will result in no refund.
  • Exceptions exist if Shangriballa fills the booking from the waiting list, members reschedule at least two weeks prior, or Shangriballa cancels the retreat (full refund or reschedule offered).
  • Refunds are processed within 30 days, with a 4% international transfer fee for international bank transfers.
  • Shangriballa reserves the right to cancel any booking and retain all monies paid if any information provided on the intake form is inaccurate or misleading, resulting in the guest being refused participation in the retreat upon arrival.

Release of Liability:

  • Members voluntarily participate in treatments and assume all illness, injury, or death risks. They agree not to sue and release Shangriballa owners, agents, volunteers, and retreat personnel from all liability.
  • This agreement constitutes a release of liability and a contract between the member and Shangriballa/its owners. It is signed voluntarily, understood, and agreed upon after due review.

Additional Information:

  • Shangriballa may share participant information with a qualified therapist for screening or integration therapy with written consent.
  • Data on treatment outcomes may be collected for research without including personal information.
  • This document summarizes the key terms and conditions, and the full document should be reviewed carefully for complete details.

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