Terms and Conditions

General Provisions:

  • Membership and Services: Acceptance to Shangriballa retreats constitutes automatic membership upon payment of the first fee. Shangriballa clarifies that it neither manufactures nor sells any psychedelic substances, providing only a safe space for members’ use.
  • Age and Consent: Participation is limited to individuals aged 18 and above who willingly participate in ceremonies.
  • Responsibility: Members are fully responsible for their actions and the substances consumed within the retreat setting.
  • By checking the box indicating agreement to these Terms and Conditions on the intake form, you electronically sign this agreement, which shall be legally binding as if executed initially in writing.

Conduct and Safety:

  • Behaviour: Disrespectful or unacceptable behaviour towards anyone on the premises will not be tolerated. Shangriballa staff reserve the right to remove individuals based on their judgment.
  • Prohibited Items: Weapons and open fires are strictly prohibited. Designated smoking areas are available.
  • Theft and anti-social behaviour are not allowed.

Information and Health:

  • Intake Form: Accurate information on the Intake Form is crucial. Incorrect information may result in the cancellation of your booking or refusal of access to ceremonies, and Shangriballa will not be liable for any harm arising from it.
  • All Intake forms must be completed by the participants only. Forms completed by a third party, such as a friend or family member, will be rejected, and you may be refused entry to the retreat.
  • Well-being: Members assume full responsibility for their well-being during their stay, including any harm caused by using Shangriballa facilities or treatments, including those at rented venues.
  • Loss and Theft: Shangriballa is not responsible for lost, stolen, or damaged personal belongings. Secure storage options are available upon request.
  • Media: Personal video footage is permitted, but it is prohibited from being shared online without consent.
  • Medical Disclaimer: Shangriballa practitioners are not medical professionals and do not diagnose, offer health advice, treat illnesses, or prescribe medications. Complementary therapy is not a substitute for qualified medical care, and members are encouraged to seek professional help for any existing or future physical or mental health concerns.
  • All retreats are vegetarian cooking only; for specialised protein diets, you need to bring your own protein powder.

Travel and Insurance:

  • Responsibility: Members are responsible for arranging travel to and from the retreat unless airport pickup is pre-arranged. They must ensure they have valid travel documents, visas, and travel insurance, including checking for travel restrictions and required documentation.
  • Travel Insurance: Non-EU participants are required to obtain travel and medical insurance for their stay.

Cancellation Policy:

  • Cancellation fees apply based on:
    • Up to four weeks before 50% of the retreat cost
    • We don’t offer refunds after screening and acceptance to the retreat. (If you fail our screening process and paid a deposit before, you get a full refund)
    • Cancelling any time closer than four weeks will result in no refund.
  • Exceptions apply if Shangriballa fills the booking from the waiting list, members reschedule at least two weeks in advance, or Shangriballa cancels the retreat (a full refund or rescheduling option is offered).
  • Refunds are processed within 30 days, with a 4% international transfer fee for international bank transfers.
  • Shangriballa reserves the right to cancel any booking and retain all monies paid if any information provided on the intake form is inaccurate or misleading, resulting in the guest being refused participation in the retreat upon arrival.

Release of Liability:

  • Members voluntarily participate in treatments and assume all illness, injury, or death risks. They agree not to sue and release Shangriballa owners, agents, volunteers, and retreat personnel from all liability.
  • This agreement constitutes a release of liability and a contract between the member and Shangriballa/its owners. It is signed voluntarily, understood, and agreed upon after due review.

    Intellectual Property Rights

    All content, materials, images, illustrations, and intellectual property found on this website or at the Shangriballa retreat centre are the exclusive property of Shangriballa. This includes, but is not limited to, the unique “Shangriballa Method” of teaching, which Shangriballa copyrights. All rights are reserved.

    No part of these materials, whether from the website or the retreat centre, may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without the prior written consent of Shangriballa. Unauthorised use or reproduction is strictly prohibited and may result in legal action.

    Privacy Policy and Jurisdictional Compliance

    Shangriballa is committed to protecting your privacy. The rights of privacy, as detailed in our Privacy Policy, will apply to all users, regardless of their geographical location, and will comply with the relevant data protection and privacy laws of their respective jurisdictions. We strive to uphold the highest standards of privacy protection globally.

Additional Information:

  • Shangriballa may share participant information with a qualified therapist for screening or integration therapy purposes, with the participant’s written consent.
  • Data on treatment outcomes may be collected for research without including personal information.
  • This document summarises the key terms and conditions, and the whole document should be reviewed carefully for complete details.

UK copyright statement

This website and its content are the copyright of Lisa Silva / Shangriballa – © Shangriballa 2025. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

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  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material with permission.

You may not distribute or commercially exploit the content except with our express written permission. Nor may you transmit it or store it on any other website or electronic retrieval system. All information on this site is the sole property of Shangriballa.